At Outlet Snow Traverse Store, we understand that when adventure calls, you need your mountain-ready gear to answer promptly. That’s why we’ve streamlined our global delivery process to get your premium outdoor apparel from our Rockies headquarters to your doorstep with alpine efficiency.

Expedited Mountain Logistics

All orders are processed within 1-2 business days from our warehouse in Blue Springs, Missouri. We partner with world-class carriers (DHL, FedEx, and EMS) to ensure your technical gear arrives trail-ready, no matter where your expeditions take you.

Global Shipping Options

Standard Express

  • Carriers: DHL or FedEx
  • Delivery: 10-15 business days after dispatch
  • Cost: $12.95 flat rate
  • Tracking: Full end-to-end visibility
  • Best for: Time-sensitive gear needs before alpine tours

Free Mountain Mail

  • Carrier: EMS
  • Delivery: 15-25 business days after dispatch
  • Cost: FREE on orders over $50
  • Tracking: Basic shipment updates
  • Best for: Seasonal gear upgrades without urgency

Important Alpine Delivery Notes:

We currently ship worldwide except to certain Asian countries and remote regions. All delivery estimates exclude customs clearance time. Your Ortovox jackets and technical baselayers may arrive even faster than estimated – our carriers know mountain enthusiasts don’t like to wait!

Tracking Your Summit-Bound Gear

Within 24 hours of your order shipping, you’ll receive a confirmation email with:

  • Carrier tracking number
  • Estimated delivery window
  • Customs documentation (if applicable)
  • Our customer service contact information

International Peak Performance

We’ve successfully delivered avalanche-ready apparel to backcountry enthusiasts in:

  • North America (US, Canada, Mexico)
  • European alpine regions
  • South American mountain communities
  • Oceania (Australia, New Zealand)
  • Select Middle Eastern destinations

Returns & Exchanges

If your gear doesn’t perform to our alpine standards, you have 15 days from delivery to initiate a return. Please note:

  • Items must be unworn with original tags
  • Return shipping costs are the customer’s responsibility
  • Exchanges are subject to product availability

Need Gear for an Upcoming Expedition?

Contact our mountain logistics team at [email protected] for urgent delivery solutions. We’ll work with you to ensure your Ortovox shells or climbing accessories arrive before your summit push.

“The mountains don’t wait – neither should your gear. We deliver so you can ascend.”