At Outlet Snow Traverse Store (“we”, “us”, or “our”), we understand that privacy is as critical as avalanche safety when you’re preparing for mountain adventures. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website snowtraverse.com or make purchases from our global store.

1. Information We Collect

Like carefully packing your expedition gear, we only collect essential information:

Personal Information

  • Contact Details: Name, email address, phone number, shipping address (as reliable as your GPS coordinates)
  • Payment Information: Credit card details (processed securely via tokenization), PayPal email (protected like your basecamp)
  • Order History: Purchases, returns, and preferences (to help us recommend the right gear for your next climb)

Technical Data

  • Device Information: IP address, browser type, operating system (standard equipment for digital navigation)
  • Usage Data: Pages visited, time spent, click patterns (like tracking your route up the mountain)

2. How We Use Your Information

We handle your data with the same precision as avalanche safety equipment:

  • Expedition Support: Process orders, arrange shipping, and provide customer service (as dependable as your belay partner)
  • Gear Optimization: Improve our products and website functionality (continuously testing like we do with our alpine gear)
  • Mountain Communications: Send order confirmations, shipping updates, and respond to inquiries (clear signals in whiteout conditions)
  • Security: Prevent fraud and unauthorized access (more secure than a locked carabiner)
  • Personalization: Recommend products based on your preferences (like a guide suggesting the right crampons)

3. Data Sharing & Disclosure

We share information only when absolutely necessary, with the same discretion as sharing a high camp:

  • Service Providers: Payment processors, shipping carriers, and IT support (trusted partners like your climbing team)
  • Legal Requirements: When required by law or to protect our rights (rare as an emergency beacon activation)
  • Business Transfers: In case of merger or acquisition (like passing the lead on a technical pitch)

We never sell your personal information to third parties.

4. Data Storage & Security

We protect your data with alpine-grade security measures:

  • Encryption: 256-bit SSL security (same as alpine rescue teams use)
  • Limited Access: Only authorized personnel can access sensitive data (like a restricted summit approach)
  • PCI Compliance: We meet Payment Card Industry Data Security Standards
  • Data Retention: We keep information only as long as necessary (packing light for efficiency)

5. Your Rights

You have control over your information, like choosing your own climbing route:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request removal of your data (with exceptions for legal requirements)
  • Opt-Out: Unsubscribe from marketing communications
  • Restriction: Limit how we use your data

To exercise these rights, contact our Mountain Logistics Team at [email protected].

6. Cookies & Tracking Technologies

We use cookies and similar technologies like essential climbing tools:

  • Essential Cookies: Necessary for website functionality (like your harness for safety)
  • Performance Cookies: Help us improve our site (like reviewing your ascent for next time)
  • Marketing Cookies: Show relevant ads (like route markers for your next adventure)

You can manage cookie preferences in your browser settings.

7. International Data Transfers

As a global store (excluding some Asian and remote regions), your data may be transferred internationally. We ensure protection through:

  • Standard Contractual Clauses
  • Other legally approved mechanisms

8. Children’s Privacy

Our technical gear is for adventurers aged 18+. We don’t knowingly collect children’s data.

9. Policy Updates

We may update this policy as needed—check the “Last Updated” date. Continued use constitutes acceptance.

10. Contact Us

For privacy questions, contact our Mountain Logistics Team:

Outlet Snow Traverse Store
2124 White Oak Drive, Blue Springs, US 64015
Email: [email protected]

We respond faster than alpine weather changes.